By accessing this website or purchasing any product, course, or membership, you agree to the following terms.

Digital Products and Services

All products offered are digital and delivered online.

This includes courses, guided experiences, memberships, recordings, and downloadable resources.

Access details are provided after purchase.

Personal Use Only

All content is for personal use only.

You may not:

• Share, resell, or distribute any content

• Upload content to public or private platforms

• Use the materials for teaching, workshops, or commercial purposes without written permission

All content is protected by copyright.

Membership (Creative Lab)

When you join the Creative Lab, you are purchasing a recurring membership.

• You will be billed on a monthly or annual basis, depending on your selected plan

• You can cancel your membership at any time

• Cancellation stops future billing only

After cancelling, you will continue to have access to the membership until the end of your current billing cycle.

Refund Policy

Due to the digital nature of the Creative Lab and immediate access to all content, refunds are not offered for memberships.

By joining, you agree to this policy.

In exceptional cases, a refund may be considered within 48 hours of purchase, at our discretion.

Access to Content

Access to content depends on the type of product you purchase.

Membership (Creative Lab)
All content inside the Creative Lab is available only while your membership is active.

This includes classes, projects, recordings, and any content added during your time inside the Lab.

If you cancel your membership, you will continue to have access until the end of your current billing cycle. After that, access to all membership content will be removed.

Standalone Courses and Products
Courses or products purchased отдельно (outside of the membership) include access as specified on the sales page.

Unless otherwise stated, standalone courses include lifetime access.

Lifetime access means access for as long as the product exists in its current form and platform.

Payments

Prices are shown on the checkout page and charged in the listed currency.

Payments are processed securely by third-party providers.

Applicable taxes (such as VAT) may be included in the final price shown at checkout, depending on your location.

You are responsible for any additional taxes, duties, or local charges required by your country.

Content and Platform Updates

We reserve the right to update, modify, or improve:

• Content

• Structure

• Available classes or projects

• Platform or access experience

This is done to maintain and improve the quality of the Creative Lab and all products.

No Guarantees

Creative results vary from person to person.

We do not guarantee specific artistic outcomes, professional results, or personal transformation.

Limitation of Liability

We are not responsible for any loss, damage, or dissatisfaction resulting from the use of our products or services.

By purchasing, you accept full responsibility for your creative practice and choices.

Contact

For any questions regarding these Terms & Conditions, please contact:

heartmakes@franciscanunes.com